As of 2015, a majority of reviews for Mathis Brothers Furniture tend to be positive, but there are mixed and negative reviews as well. Many positive reviews mention that Mathis Brothers Furniture stores offer high-quality products, while others complain about the high prices of items in the stores.
Several reviewers mention that the stores have a wide selection of furniture products to choose from. Others mention that the sales representatives are willing to show customers around the stores and offer guidance on different products.
Many reviewers mention that Mathis Brothers Furniture is quite affordable as compared to other furniture stores. Others also mention that the company offers a flexible return and refund policy that favors customers. However, there were several complaints about the quality of the items sold at the stores. One reviewer complained that the color of seats gets rubbed off after a few months of use.
Additionally, some reviewers mentioned having difficulties dealing with the numerous sales people at the stores. While some appreciate the help from sales personnel, others complain that they make it difficult to choose products. Some reviewers caution others against purchasing furniture from Mathis Brothers Furniture due to poor customer service and delayed deliveries.