The EdenPURE GEN4 heater has received mixed reviews. On Amazon.com, it has an average rating of around three and a half stars out of five as of November 2015. However, over 40 percent of these were one-star ratings. On Viewpoints.com, a third-party consumer review website, it has received a similar average rating. Overall, reviewers have either rated the product very well or very poorly with few reviewers giving a middle of the road opinion.
Some of the positive comments about the EdenPURE GEN4 heater include that it is effective and uses very little electricity. Many reviewers indicated that they are able to better manage their heating costs compared to central heating systems, particularly oil furnaces. Many positive reviews also praise the device for being very durable and well designed. A few users stated that the device is very safe with almost no chance of burning oneself.
The negative reviews almost completely oppose the more positive ones. For example, one reviewer stated that the exterior of the heater got extremely hot and that it stopped working quickly. Another indicated that her heating bill increased dramatically. Other negative reviews claim that the customer service provider by the manufacturer of the heater is very poor.