In an article posted on the Popular Mechanics website on Feb. 1, 2015, reviewer Roy Berendsohn wrote very positively about the Echo SRM-225i string trimmer. Berendsohn awarded this model five out of a possible five stars. The less expensive Echo GT-225 received similarly positive reviews from Amazon.com users, who remark that the trimmer is both powerful and durable.
While slightly heavier than comparable string trimmers, the Echo SRM-225i compensates for this potential deficiency with a generous amount of power and torque. Additionally, professional reviewers praise the trimmer for its well-placed service access points and sturdy construction.
The GT-225 receives praise from Amazon users mainly based on the machine's longevity. Reviews aggregate to a 3.5-star rating out of a possible five. Many of the five-star reviews make mention of the long lifespan of the trimmer, while others comment on the balance and quality of the engine.
Reviewers of the SRM 225i mention the stop switch as a potential disadvantage of the product. Rather than a momentary stop switch, which would return to the run position automatically after the trimmer turns off, the Echo features a fixed-position switch which must be double checked before each use.
Amazon customers also complained that the help received from Echo customer support did not meet their expectations. They indicate a poor attitude and difficulty in locating or receiving replacement parts as the contributing factors in their dissatisfaction.