Customer reviews of My Pillow on Amazon.com are generally positive. The product was reviewed 531 times, with 43 percent of those giving the pillow a five-star rating.
Overall, the product received 3.5 out of 5 stars. However, the pillow received a one-star rating from 21 percent of consumers. The most common complaint states that the pillow goes flat after a short time. The price is another negative aspect of the purchase, with customers complaining the pillow is not worth the cost.
On the positive side, users who gave My Pillow favorable marks said it was exactly as advertised, remained firm and cool and held its shape. Thirty-six percent of users gave My Pillow between two and four stars, with comments varying from content to disappointed.