Reviews of the National Home Gardening Club are not generally positive. Most customers complain about the company's tendency to charge its clients for services it has not delivered and the company's failure to send them magazines and books as promised.
According to customer reviews on Dave's Garden and ReviewsTalk.com, the club claims that it no longer sends magazines through mail and refuses to refund its clients. In the place of magazines, the club offers its members discounts to sporting events and access to online news about gardening, but customers claim that these offers are not worth the membership fee. The club's customer support is also not efficient, resulting in numerous unsolved customer complaints.