Woods sells parts for its zero-turn and finish mowers through its network of dealerships. The dealership locator tool provided on the Woods website allows customers to search for dealers within a certain proximity to their locations. Customers can search specifically for dealers providing home and garden parts. The tool provides the dealers' names, locations, contact information, websites and directions. Woods also offers schematics and manuals for its parts through its website. Customers can search for and request these materials.
Woods' sister company TISCO produces and sells parts for models that Woods no longer manufactures. TISCO's website allows customers to search and order parts by application, category and model of tractor. TISCO also offers a dealer locator tool that functions the same way and provides the same information as the Woods dealer locator tool.
On Woods' website, the company provides various service resources for its customers, including service and warranty bulletins, tech tips for maintenance, and repair and replacement procedures done on its products. The company has a technical services support team to answer questions, troubleshoot problems and provide information and advice. Customers can reach this group via the form on the company's website or by calling the team's toll-free number also listed on Woods' website.