Replacement parts for Maax shower doors can be purchased through JetsETC.com and JazzSales.com. As of June 2015, Maax.com states that replacement parts for Maax shower doors can only be purchased directly from the company through the Maax technical customer service phone number.
Maax.com provides customers with a Maax distributor locator feature so that customers can speak with certified Maax dealers. Maax shower door warranties also do not cover the cost of ordering or installing replacement parts.
JetsETC.com carries 20 different Maax replacement parts for the Stellaria, Pivolok and Contoura shower door models lines. The parts are organized by model line and come with a detailed parts diagram to assist customers in finding desired parts. The inventory includes shower door V-straight rollers, retainer centers and door sleeves. JetsETC.com offers expedited parcel, Xpresspost and priority worldwide shipping options on all Maax shower door replacement parts sold through the website.
JazzSales.com carries four replacement parts for Maax shower doors including lower guides, pivot pieces and shower door rollers. The website offers a 30 day return policy. However, JazzSales.com does charge a 25 percent restocking fee for all returns. Customers who wish to return items also need to obtain a returned goods authorization number from a Jazz Sales assistant before doing so.