Local repair companies all over the country are authorized service centers for LG refrigerators. For example, in the greater Dallas, Texas area, five retail listings appear as of 2015. LG also owns and operates repair services throughout the United States and provides a toll-free number to contact one.
Before choosing a specific repair company, it is important to look into the work that the company has done for other people. Visiting the store's website provides some information about the background of the company and the length of time it has been open for business. However, it is useful to get third-party perspectives, as business owners can write whatever they want on their own website.
The review website Yelp provides local customers a venue for posting reviews about service providers. For example, the Yelp profile for AJ Electronics, in Plano, Texas, which is one of the five LG-approved refrigerator repair providers, has three reviews up on Yelp as of 2015. Two of them are very positive, gaining five star ratings, while the third one only gave one star. Balancing positive and negative reviews provides the user with an idea of whether or not he should call this provider to work on his refrigerator.