GE will provide free repairs for recalled washers. It provides these services for all of its recalled machines, including dryers, dishwashers, dehumidifiers, air conditioning units and other household appliances.
Because GE works in conjunction with Whirlpool, some recalled appliances require contacting Whirlpool. To inquire about the recall, contact GE directly or go to the recall website to enter your information. GE doesn't require you to send the washer to them. Before contacting GE, find the model and serial number of the washer, which is located on the door frame. After verifying your model and serial number, GE will send a trained technician to your home to repair the washer.