As of 2015, the DEWALT Service Centers offer multiple repair services, such as the replacement of any worn or damaged parts, and a complete teardown inspection. A DEWALT Service Center can also do a thorough cleaning and lubrication of a tool or equipment.
DEWALT Service Centers can perform a full scale test on a tool to determine both its safety and its current performance levels. Customers can locate a DEWALT Service Center by using the Service Center Locator tool provided on Dewalt.com. This tool uses either a ZIP code, or a city and state combination as a search variable to locate service centers around it. As of 2015, DEWALT operates 80 service centers directly as well as a network of 1000 independent repair shops that are fully authorized.
DEWALT sells a variety of power tools and accessories, such as drills, generators, ladders, saws and nailers. Additionally, the company's product portfolio includes a range of hand tools, hammers, outdoor power equipment, tile saws and pressure washers.
DEWALT was founded as the DeWalt Products Company in Leola, Pennsylvania, in 1924. The company was established by Raymond E. DeWalt, and its first product was the DeWalt Wonder-Worker, which was a universal woodworking machine that operated on electricity.