As of March 2015, repair a Maytag Neptune dryer by scheduling a service through the Maytag website. Repair instructions vary depending on the issue with the dryer and the dryer model.
Visit the Maytag home page and place the cursor over Service & Support. On the drop-down menu that appears, click Service & Repair. Select the type of appliance, and enter the dryer's information, including the model number, serial number and the type of problem. Select the location, and then set up a date and time for an appointment. Alternatively, schedule an appointment over the phone by calling 1-800-344-1274, which is Maytag's customer service number.
Maytag has user manuals for its Neptune dryers on its website, including installation guides and Use & Care guides. Manuals open in a PDF format. Maytag sells dryer accessories on its website and has a parts supplier when repair parts are needed.
Maytag Neptune dryers are front loading and offer a large capacity. These dryers can be stacked on top of Neptune washers. If the dryer does not have power, check that the power cord is plugged in and that the fuse on the circuit breaker has not been tripped. If the dryer is not drying clothing sufficiently, it may be due to a clogged exhaust vent.