The first step in repairing a leaking Maytag Neptune MAH5500BWW washer is to determine the source of the leak. Common conditions that cause a washer to leak include cracked drain pumps, worn-out door boot seals and clogged drain hoses.
First, check to see if the drain pump has a crack or hole. Cracked drain pumps are not repairable and must be replaced. Inspect the drain hose to see if there is something stuck inside and make sure that it is positioned at least 3 feet above the floor. Use an ohmmeter to test the lid switch assembly for continuity, and replace it if it has malfunctioned.
If the issue continues, the tub to pump hose must be examined to see whether it is torn or split. Do not try to cut off the damaged part of the hose and stretch the remainder to the fit the pump; doing so causes the hose to fail completely. The tub seal should also be checked to see if it has a rip or tear. If damaged, the tub seal and the tub bearings should be replaced. If the problem still continues, the door boot seal must be examined and replaced if faulty.
If these repair methods do not fix the issue, a Maytag professional should be contacted for assistance.