Repair information for Whirlpool products can be located at the Whirlpool website, under the "Service & Repair" link. Customers can also call Whirlpool Customer Service at 1-800-253-1301 to obtain repair information and schedule service on a Whirlpool product, as of January 2015.Continue Reading
Besides scheduling a service request online or over the phone, customers can also visit the Whirlpool website and click on the "Manuals & Literature" link to find further information about a Whirlpool product. A model number is required to locate manuals and literature for a specific product online. If the model number can not be located, customers should call Whirlpool for help in locating the model number.
Repairs needed for products purchased from Whirlpool within the past 12 months may be covered by a manufacturer's warranty. When repair service is requested on a product covered by a manufacturer's warranty, repairs are completed by factory-authorized technicians. Note that a receipt is required to receive service covered under a manufacturer's warranty. In addition, the product may be covered by an extended warranty, which is provided by a third-party service provider. Any products, including dryers, which are covered by an extended warranty need to be serviced by the third-party service provider.Learn more about Washers & Dryers