Q:

Is it reliable to buy Hamilton Beach replacement parts online?

A:

Quick Answer

The reliability of Hamilton Beach parts depends on the entity selling the parts. Parts purchased directly from Hamilton Beach carry a guaranteed warranty of performance and function, while parts purchased from Amazon carry the site's quality and customer satisfaction guarantee. Many other parts retailers also offer product satisfaction guarantees.

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Full Answer

All parts sold by Hamilton Beach are made in-house, which means they are each designed to work in Hamilton Beach products. The company offers a limited warranty on its parts, which means that customers who purchase the parts and experience a defect are able to return them for a replacement.

Amazon, like many other retailers, offers its customers a guarantee of quality and reliability on all products it sells. The company offers different levels of guarantees based on how the customer purchased the product. For example, customers who buy replacement parts directly from Amazon can return it for up to a full refund, depending on the reason for the return and the condition of the part. Customers have a similar level of protection when purchasing from a third-party site using the Amazon Payments system. For customers who purchased an item from a third-party seller through the Amazon Marketplace program, up to $2,500 of the price can be refunded, as of March 2015.

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