When hiring air conditioning technicians, consumers should ask if the technicians have experience with their particular brand of air conditioner. It is also important to be sure that technicians carry liability insurance and bonding. Before any work is started, customers should also ask for service cost estimates.
Consumers should be sure that air conditioning contractors have a sufficient number of technicians available to respond quickly in cases of high demand in bad weather. Homeowners should also ask whether their service qualifies for enrollment in a contract program for regular visits. It is also important to request the terms, conditions and prices for such service contracts. Customers should also ask air conditioning companies for references and lists of recent work.