Customers find service centers for Atwood furnaces by using the manufacturer's service center and dealer locator. Users input a ZIP code, or a city and state combination, and a distance between 5 and 100 miles. Then, they click Search to find the nearest dealer that fixes Atwood furnaces.
When someone inputs a search, businesses appear in list format, including some mobile recreational vehicle services that travel to fix RVs. The name, address, phone number, contact person and website of each company are shown. The locator posts directions to the facility. The locator lists both dealers and service centers. Some businesses in the directory are just repair services, while others sell and service RVs.
Atwood manufactures three different series of RV furnaces, as of March 2015. The company also sells a comfort control system and a digital thermostat. Furnaces are powered for AC or DC electrical hookups. Atwood touts its Everest Star 7900 II series as the model that was taken on a balloon crossing of the Pacific Ocean and on a medical research expedition to the top of Mount Everest. Some models can be repaired from outside the RV; furnaces do not have to be removed to be fixed. These designs are supposed to be easily removed for replacement, if necessary. The furnaces also have venting systems that obviate the need for extra vent installations.