Sauder manufactures wooden furniture such as beds, chests, dressers, shelves and tables. Sauder also produces a collection of pet-focused furniture and offers clearance deals on older and less popular furniture models on its website.
Sauder manufactures its furniture in the United States, with 90 percent of its inventory created in Archbold, Ohio. The company focuses on ready-to-assemble furniture that does not require tools or specialized skills to assemble after purchase. Sauder states that assembling its furniture should not require any tools other than a hammer, a screwdriver and the printed instructions included in the box.
All Sauder furniture comes with a manufacturer's warranty. The warranty term varies from one to five years depending on the product. All of these warranties cover the product in the case of manufacturing defects. The warranty does not cover damage incurred by misuse, abuse or failure to follow the assembly instructions. It does not cover external damage such as fire or flood.
Sauder accepts warranty claims for its products online, over the telephone and via U.S. Mail. Sauder may require claims submitted online or via telephone to be followed up in writing. All warranty claims require a sales receipt or other proof of purchase and a description of the product defect.