The most common problem reported by owners of Tassimo machines is a lack of variety in compatible tea and coffee pods. Other problems often reported are that the machines are noisy, slow and prone to malfunction and that customer service is poor.
Many Tassimo machine reviewers state that there are few coffees and teas available relative to other similar single-serving coffee makers, and that available products are hard to find locally and expensive to order. Many report that the machines are too slow to prepare coffee for more than one or two people. Others state that the machines often malfunction and that the customer support is rude or fails to ship replacement parts or units as promised.