As of March 2015, Empire heater parts are sold via several online outlets, such as EmpireHeaterParts.com and NorthernPropaneProduct.com. Empire heating parts are also available on auction and resale sites, such as eBay, however inventory frequently changes.
To order from Empire Heating Parts, consumers can use the online store or call 715-546-4297. Parts inquiries can also be made by email at email@example.com or by writing P.O. Box 816, 6919 Gogebic Street, Three Lakes, WI, 54562. Northern Parts Products suggests calling them prior to ordering at 715-479-1698 to speak with a customer service representative to aid in matching Empire heater model numbers to part numbers. The Norther Parts Products website also has downloadable Empire heater manuals.