Parts for Heatilator heaters are sold only though companies that are authorized as Heatilator distributors and dealers. Customers can find authorized stores in their area by entering their ZIP code into the "Find a Dealer or Distributor" search function on the Heatilator website.
Heatilator's first air-circulating fireplace was developed in 1927. The company offers a line of electric, gas and wood fireplaces. Heatilator does not sell products directly to its customers. Instead, the company authorizes specific stores to become trained dealers and distributors. Employees of these stores understand Heatilator products and how to service them correctly. They can help customers determine the specific codes for their building before installing a heater.