Sears can repair almost any oven brand including Frigidaire, GE, Amana, Whirlpool and Kenmore. Repair technicians receive training on most brands of ovens, and even if a person did not buy an oven from Sears, the technicians can still repair it.
An appointment for an oven repair can be made online at the Sears Home Services website. Once the appointment has been made, the consumer should receive an email with a confirmation along with information that can be used should the appointment need to be rescheduled. There is another confirmation that is sent the day before the appointment, and the service technician contacts the oven owner on the day of service to inform him of his arrival time.
All repairs done through Sears Home Services are guaranteed for 90 days following the repair, and payment can be made by cash, credit card or check. Some repairs may be covered under a warranty, and if this is the case, Sears can take care of that for the customer. For small repairs that do not require a technician, Sears Home Services also features repair videos that walk consumers through the repair. There is also advice and tips available about common repairs through the Sears Home Services blog. Questions about services and repairs can be asked via online chat or telephone.