Q:

How do you order roof replacement parts for Sojag products?

A:

Quick Answer

Sojag offers replacement parts for gazebos and solariums on its partner website, BacchiGazebo.com. Sojag's official website, Sojag.ca, also provides a list of retail locations where parts can be ordered.

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Full Answer

To find and order parts from Bacchi Gazebo, click on Replacement Parts on the English main page. Choose a product type, model and store to narrow the list of results, or type in a specific product number. In the search results, click on the correct listing and check out or continue shopping.

Shipping from Bacchi Gazebo is available to both the United States and Canada. In Canada, parts are delivered within 15 business days, or customers may pick up purchases directly from Bacchi Gazebo. Deliveries to the continental United States are also made within 15 days. Shipping, customs and brokerage fees are either free or already included in an item's price.

You can access the list of retailers that sell Sojag products by clicking on Our Partners at the bottom of the main English page on Sojag.ca. Some of the Canadian retailers listed are Canac, Timber Mart and Costco. To order parts from one of the retailers, visit a store or contact the customer service department. Provide the model number of the product to ensure an accurate order.

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