Replacement parts for Kwikset locks can be ordered by contacting Kwikset through phone, mail or an online inquiry. Kwikset replacement parts are also available through home improvement and building supply retailers.
Replacements for Kwikset parts that are still under warranty can be ordered directly through Kwikset customer service. To contact Kwikset customer service, call 800-327-5625, as of December 2015. Customer service can also be reached through an online form at Kwikset.com. Go to Customer Support, and then look for the Ask a Question button to enter your request and contact information. The address for inquiries through the mail is Kwikset Consumer Service, 19701 DaVinci, Lake Forest, CA 92610.
Original purchasers of Kwikset products are eligible for replacement parts covered by warranty, provided they have proof of purchase in the form of a receipt or bar code.
DoorLocksDirect.com sells replacement parts for many brands of locks, including Kwikset. Available items include installation kits, keys, roses, trims and strikes. Door Locks Direct also sells assorted Kwikset latches, including plainlatches, deadlatches and deadbolts.
Both Home Depot physical stores and the online retailer HomeDepot.com carry Kwikset locks and replacement parts. Amazon.com carries a wide selection of Kwikset replacement parts, including emergency keys, door latches, strike plates, deadlatches and entry knobs.