Q:

How does one troubleshoot a Maytag Neptune washing machine?

A:

Quick Answer

To troubleshoot a Maytag Neptune washing machine, locate the user manual and follow the outlined instructions. If common troubleshooting techniques do not solve the issue, call a professional technician for repair.

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Full Answer

To troubleshoot a Maytag Neptune washing machine, first identify the issue.

  1. The drum is not draining properly
  2. If the load is still wet at the end of the cycle, rewash using the Max Extract option. Try using an HE detergent; and adding more articles to create a fuller load so the drum can spin properly.

  3. The machine is leaking water
  4. If the machine is leaking, ensure the door is closed properly. Check to see that the hose connections are attached properly. Also ensure the load is not too large.

  5. The drum is not spinning or draining
  6. If the drum does not spin or drain, make sure that the unit is receiving power. Verify that the drain hoses are not kinked, and that the door is closed properly.

  7. The machine stops mid-cycle
  8. If the machine stops, check power source, the fuse box and try resetting the breaker. Ensure the door is closed properly and check the screens on the inlet hoses for debris.

  9. The washer does not tumble
  10. If the washer starts but the drum does not tumble, check the fuse box and reset the breaker. Ensure the door is closed properly.

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