To get service parts questions about a Kohler generator answered, visit a local Kohler office, call Kohler directly, or use the site's "contact us" page. Whichever method is used, have the serial number, model and specifications for any parts needed on hand before contacting Kohler.
The best way to find a close Kohler office is to use the website's sales and service locator. The site asks what kind of product it is, such as an industrial product or government product, as well as the user's city, state or zip code. The sales and service locator provides a list of the closest Kohler vendor and repair offices. It also provides the user with specific phone and fax information for that store, its location on a map and a verification of the markets catered to by that particular store.
Users can also contact Kohler directly by phone. For United States and Canadian customers, the phone number is 1-800-544-2444. For Asia Pacific customers, it is +65 6264-6422. For customers in Europe, the Middle East and Africa, the number is +33 (0) 1 49 17 83 00. The final option users have is to visit Kohler's contact us page and fill out a form indicating customer name, the nature of the part request or problem and the user's contact information.