Under its Extended Protection Plan, Lowe's provides a technician to service water heater parts during the life of the plan. According to the Lowe's website, the plan covers electrical and mechanical issues, and problems caused by dust, heat and humidity. It also covers failure caused by normal wear and tear.
Repair requests can be made to Lowe's via a repair call number listed on its website. According to the Lowe's website, the Extended Protection Plan does not cover routine maintenance and consumables or negligent or accidental damage. Lowe's employees can provide a detailed list of each item covered by the warranty.