Only authorized dealers can order replacement parts from La-Z-Boy. Customers can locate their nearest dealers at La-Z-Boy.com. Since parts availability changes over time, customers must contact authorized dealers to find out if broken parts are replaceable.
Warranties may cover the cost of many replacement parts and repair services if customers have receipts for proof of purchase and original product identification tags. An authorized dealer can identify part numbers for damaged or faulty parts and process warranty claims for replacement parts. Customers can often order replacement parts through the original dealer to make verifying the proof of purchase and warranty coverage easier.