Krups coffee makers have average durability, as demonstrated by the KM900, which has been awarded three out of a possible five stars for durability by TopRatedCoffeeMakers.com. The rating is based on consumer complaints regarding product malfunction and low-quality customer service.
Krups coffee makers have a high-end reputation. Although user reviews are generally positive about the quality of coffee Krups machines produce, many reviews complain of malfunctioning automatic features, faulty heating elements and other problems.
One Viewpoints reviewer had four Krups coffee makers fail over a period of nine months. However, another reviewer noted that her machine had lasted through years of heavy use as well as several moves.