Kohler authorizes its store locations and Leading Edge plumbers to install its toilets. The company's Leading Edge program certifies plumbers in specifying and installing toilets and other products in homes. Retailers that offer Kohler products may also offer installation services, but this varies by location.
Customers can use the locator tool on the Where to Buy section of Kohler's website to locate either an authorized retailer or Leading Edge certified plumber. The tool allows customers to search by proximity to a ZIP code or city and provides the contact information for the retailers and plumbers it finds. It sorts the results into plumber and retailer categories. The locator also lists authorized Kohler parts dealers and home builders.