Q:

Do Kohler faucet replacement parts come with a warranty?

A:

Quick Answer

All Kohler faucet replacement parts carry a minimum one-year warranty. Most Kohler faucets and faucet accessories are warranted for as long as the original purchaser owns the home in which the product has been installed.

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Full Answer

Under the Kohler faucet lifetime limited warranty, faucets installed in North America are warranted to be leak-free and otherwise unhindered by material and workmanship defects during normal residential use. Kohler Co. replaces any malfunctioning part free of charge. The warranty does not apply to damage caused by accident, misuse or abuse, including improper care or cleaning of the product.

The exceptions to the lifetime warranty are faucets and parts used commercially, faucets installed outside of North America and faucets with a non-chrome finish. These products carry the standard one-year limited warranty from the date of installation.

When filing a claim, be sure to include a description of the problem, the product, model number, color, finish and details about when and where the product was purchased. The original sales receipt must be submitted as proof of purchase to Kohler Co. for any warranty claims. Labor charges, installation or other incidental costs are not cover by the warranty, and under no circumstance does Kohler Co. reimburse beyond the actual purchase price of the faucet.

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