The King Koil website allows customers to submit and view product reviews. The website lists an overview, features and reviews for each of its advertised mattresses.
As of 2015, customers wishing to leave a product review should start at the King Koil home page, and click on the Find A Mattress tab. Clicking on the appropriate link under the Type, Comfort and Collection headings for a selection of products allows the customer to look for the product of choice. The next step is to click on the product’s View Details button and again on the Reviews tab near the bottom of the page. Under the Send Us Your Review heading, the customer can rate the product by clicking on the applicable star. Completing the provided form fields and clicking on the Save button submits the review.