Consumers Kitchens and Baths offers design ideas, specialty and technical consulting, products such as fixtures, appliances and cabinetry, and delivery and installation services for kitchen and bathroom construction and redesign. The company maintains a signature appliance superstore, several showrooms in New York and New Jersey, and a website, consumerskitchens.com.
Customers can browse the Signature Appliance Supercenter or one of several kitchen and bath showrooms for design ideas and products that include appliances, fixtures, hardware, countertops and cabinetry. Design consultants are available to help customers conceptualize their ideas, display options and guide their selections to develop an initial plan that meets their needs.
The company sends technicians to the customer’s home to assess the room, take digital photographs and precise measurements, identify areas of concern and potential problems, and determine the overall feasibility of a design plan. From this information, experts develop blueprints and precise specifications to finalize the plan and confirm the items to order.
When ready, the customer meets with her consultant to arrange for convenient delivery and installation. Visitors to the website are able to obtain the same services through virtual tours of the showrooms and consultations with experts. Consumers Kitchens and Baths also offers the Consumers Customer Club, a reward program that offers special values and services to customers who refer their friends and neighbors.