To have a Kenmore oven repaired, the owner can schedule service directly through the Kenmore website or call a toll-free number. If scheduling online, an owner needs to enter a zip code, the type of service needed and the appliance that is problematic.
Once the basic information is entered, the owner of the oven needs to supply other information. First, the owner should choose if the oven is a single or double oven, and then choose what type of warranty, if any, is still on the oven. The site asks for the brand of oven, what type of repair is needed and any notes that the owner feels are necessary.
When this information is entered, a calendar becomes available where the owner of the oven can choose the date and time of the service. The owner's information, such as name, address and telephone number are entered, and the repair service is scheduled.
During the first visit, the repair technician typically diagnoses the problem, and then gives the owner a quote for the full repair. Owners should keep in mind that there is a fee for the Kenmore repair technician to come to the home, but if the repair is done, this fee is covered by the cost of the repair. In other words, that fee is eliminated by the repair cost.