Homelite's website, Homelite.com, does not offer troubleshooting advise for string trimmers. The Service & Support section of the website offers operator's manuals and help finding parts and service centers.
Homelite Corporation is an American manufacturer that specializes in power equipment, including chainsaws, string trimmers, leaf blowers and power generators. The company is a subsidiary of Techtronic Industries Company Limited, an investment holding company headquartered in Hong Kong.
Homelite Corporation was founded by Charles H. Ferguson in 1921 as the Home Electric Lightning Company. Initially, the company manufactured portable gasoline-powered electrical generators. In 1946, the company produced the world's first one-man operated chainsaw. In the 1970s, Homelite expanded its product line to include leaf blowers, string trimmers and hedge trimmers.