When Home Depot delivers a new appliance to a customer, they frequently haul away trash and old appliances as a courtesy to the customer. However, there are exceptions to this rule, such as for built-in refrigerators and cooktops. These items cannot be removed and hauled away, but the delivery team will still clean up all trash.
The precise services performed by Home Depot for free upon delivery depend on several circumstances. For example, basic hook up services are free, while appliances that require special hook ups, such as dishwashers, incur an additional fee. Prior to delivery, the customer should inquire about having trash and old appliances hauled away so they know what to expect.