Heat and Glo has generally favorable reviews online. As of 2015, Houzz reviews average around five stars, whereas Amazon reviews average from 3 1/2 to 4 1/2 stars.
Customers typically claim that Heat and Glo sells quality products. Reviewers also opine that Heat and Glo's customer service is friendly and helpful.
Other Heat and Glo products and parts also have good reviews. Many products ship with all parts included and are easy to install. Most users report excellent mileage. However, some buyers have reported that the products stop working too quickly. Even so, the negative reviews are few, and most customers are satisfied with Heat and Glo's products.