Some good qualities of flooring contractors include professional experience, certification, good communication skills and connections within the industry. The contractor should offer both installation and manufacturer warranties. He should also have a license and insurance.
Homeowners should look for a flooring contractor who has several years of experience and a list of satisfied clients. Experience helps the contractor develop problem-solving skills and in-depth knowledge of products that he could never get from training alone.
Flooring contractors should be knowledgeable and have the right certifications. Homeowners should ask whether the flooring contractor has received training or certifications from national organizations in the flooring industry.
It is easy for homeowners to tell whether a contractor has good communication skills during the initial contact. Good contractors are available on the phone or by email, and they respond to questions from potential clients honestly and politely. They provide answers within a short period of time and their answers are not vague.
Good contractors have connections within the flooring industry. They should be registered with the manufacturer as authorized dealers to offer a solid manufacturer warranty. They should also offer the client installation warranty. This protects the homeowner's investment and covers the contractor's workmanship.
It is important for flooring contractors to have a license and insurance. He should have liability and workers' compensation insurance to protect the homeowner from liability while he works on the floors.