KitchenAid customer service recommends that customers having problems with their KitchenAid mixers only use a service provider that they recommend. These providers can be found by entering a ZIP code on the KitchenAid website.
There are some issues with KitchenAid mixers that can be fixed at home by using the tools on the KitchenAid Service & Support website. The company also offers a customer service number and an online chat feature where customers can get more information about why the mixer may not work. Parts and accessories are available on the website, as is a searchable database where customers can find solutions to the most common problems associated with KitchenAid mixers.