General Electric laundry appliances, including those in the Profile series, have significant quality and reliability issues according to appliance repair website ApplianceAssistant. Both GE washers and dryers have some of the highest rates of repair among all manufacturers, and some Profile washers have been recalled due to manufacturing defects.
Repair rates for GE electric dryers are estimated to be approximately 7 percent, tied for the worst among surveyed brands in ApplianceAssistant's data. The repair rate for GE front-loading washers is the highest among all brands at 15 percent. Additionally, GE Profile washers were recalled in 2012 due a potential safety hazard posed by the washer's basket, which could come loose and break the top panel of the washer in affected models.