Q:

Why did Gree recall dehumidifiers?

A:

Quick Answer

Gree recalled some models of its dehumidifiers due to a risk of overheating, which may cause the units to smoke and catch fire. This may pose a fire or burn threat to users of the humidifiers.

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Full Answer

In September 2013, Gree issued a recall of 12 brands of its humidifiers, totaling more than 2 million units. More than $2 million in damages were reported by consumers due to the units malfunctioning. These units were under a number of different brand names in addition to Gree, including Kenmore, Frigidaire, Premiere, Seabreeze and SuperClima. Capacity on the humidifiers ranged from 30 pints up to 70 pints. In January 2014, this recall was expanded to include 350,000 humidifiers under the General Electric, or GE, brand. The issue was the same as with the previous recall.

Consumers should unplug all humidifiers they suspect to be on the recall list until confirmation. The Gree company makes it easy for consumers to return their humidifiers if necessary. By doing a quick search on the official website, customers are able to determine their humidifier is a model that was affected by the recall. If so, the customer simply supplies their contact information and a return kit is sent directly to them from the company. If the humidifier is not a model affected by the recall, it is safe to continue to use.

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