Q:

How are customer reviews of Decra steel roofing?

A:

Quick Answer

Customer reviews of Decra steel roofing posted on The Roofery website are mixed, with 12 of 22 reviewers reporting that they are very unsatisfied with their purchase. Customers' primary concerns with Decra are roof leaks, poor customer service and limited warranty coverage.

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Full Answer

While some customers report complete satisfaction with their Decra roofs, many customers report that their Decra roofs leaked from the time of their installation and that the company failed to repair the leaks or replace their products. Despite many customers' reports that the roof has severe leaking problems, one customer says that the Decra warranty clearly states that it does not guarantee against leaking. Customers who complained to Decra about issues with the product say that the company either never responded or behaved rudely and declined responsibility for leaks and other product failures.

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