Q:

What is covered by the Whirlpool Duet warranty?

A:

Quick Answer

The laundry appliance limited one-year warranty that applies to Whirlpool Duet series of washers and electric and gas-fired dryers fixes or replaces a unit in the event of materials or workmanship defects. The provision of the warranty stipulates that the appliance must be used according to instructions by Whirlpool.

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Full Answer

A number of conditions invalidate the limited warranty. These include use in commercial, non-residential or multiple-family dwellings. The warranty does not provide for in-home instruction on using the appliance. Improper installation and service to the unit are also not supported, and this also applies to consumable components like filters. Converting an appliance to liquid propane or reversal of appliance doors also invalidates the warranty. Damage caused by using unapproved products, accidents, misuse, abuse, fire, floods and divine acts are not covered. Cosmetic damage is only covered as a result of defective materials and workmanship and must be reported within 30 days of purchase.

The Whirlpool Duet series features similar-looking washers and dryers. These front-loading units are Energy Star-rated appliances designed to be gentle on fabrics. The washer features a Load & Go detergent dispensing system that has a reservoir for 12 cycles of washing. A gentle steam cycle in the dryer, which comes as a gas or electric model, unwrinkles clothes easily.

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