What is covered under the La-Z-Boy warranty?


Quick Answer

As of 2015, every product purchased from La-Z-Boy comes with a limited warranty for any material and manufacturing defects that appear with normal use indoors in residential settings. These warranties are only for repairs, replacements or product substitutions; they do not supply refunds. The warranty card that comes with each product at purchase has product-specific warranty coverage information.

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Full Answer

The warranty is voided for products that display excessive soiling, misuse, improper cleaning, poor treatment, abuse or improper use, as per the instructions provided with that product. Warranties also do not apply to items purchased for commercial use. The warranty does not cover incidental or consequential damages. All warranty claims are at the sole discretion of La-Z-Boy.

Each product has a specific warranty period during which the warranty can be applied; after this period expires, the warranty is void. The Customer Care section of La-Z-Boy.com provides a full list of warranties specific to each of the company's products, including both parts coverage and labor coverage.

To make a warranty claim, contact the authorized La-Z-Boy retailer the item was purchased from if possible, or contact another authorized dealer with proof of purchase. La-Z-Boy provides a tool on its website for locating a nearby dealer.

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