As of 2015, Cooks blender parts are covered by a limited one-year warranty. JCPenney pays for shipping if a customer cannot bring the item to the store. A limited warranty has certain exclusions and usually only includes normal wear and tear on an item.
The Cooks power blender is rated mid-range by consumers for overall quality, value and features. Good Housekeeping Magazine recommends the Cooks blender for grinding coffee beans and smoothies, but gives it low ratings for making frozen drinks. The Cooks blender is less expensive than many other bullet-style blenders. Eighty-five percent of customers that rated the Cooks blender said they would recommend it to a friend.