Some consumer complaints about Tempur-Pedic mattresses are that the bed gets too hot, the mattress causes allergic reactions and that the company does not honor its warranty. A list of complaints is collected by ConsumerAffairs.com.Continue Reading
Tempur-Pedic has a two-star rating on ConsumerAffairs.com based on 121 ratings out of 370 reviews. Many of the reviews on the site state that the mattress gets too hot. Consumers complain that the material of the mattress holds the body heat of the occupants, making it difficult to sleep in comfortably. Some reviewers say they experienced bouts of sweating that they allege led to mold growing on the mattress.
Several reviews discuss a chemical smell emanating from the mattress upon its arrival. The reviews state that the mattress had to air out for several days before they could put sheets on it. Others claim that the strong chemical smell gave them allergic reactions with symptoms such as hives breaking out all over their bodies.
Most of the reviewers state that for one reason or another they contacted Tempur-Pedic for a refund or replacement mattress but were unable to get much help from the company. The mattresses tout a 20-year warranty, but most of the reviewers state that the warranty was not honored by the company and that they were frustrated by the lack of effective mediation on the part of Tempur-Pedic.Learn more about Beds & Mattresses