What Complaints Have Been Made About the Whirlpool Duet Clothes Washer?


Quick Answer

While consumers of Whirlpool's line of Duet washers largely post very positive reviews on the company's website, some have complained of long wash-cycle times, a noisy spin cycle and a loud signal sound at the end of cycle. A handful of consumers found a problem with the internal computer.

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Full Answer

Whirlpool manufactures a series of front load washers under its Duet line. These units come in different sizes and with different features. Users almost uniformly remark on the quiet functioning of these machines. However, a few consumers echo one reviewer of the Whirlpool Duet 4.1 cubic feet front load washer on Whirlpool's website who remarked that the machine has numerous bells and beeps that can't be deactivated.

Another small group of reviewers remark that some of the wash cycles are surprisingly long. A few reviewers find the machine very loud during the spin cycle, like a jet engine according to one user. The internal computer malfunctioned for more than one consumer and had to be replaced.

Other complaints include a locked door that does not open at the cycle's end. Complaints appear more frequently on Whirlpool's less costly Duet 4.1 and 4.2 cubic foot Front Loaders, while customer satisfaction appears slightly stronger with the higher end 4.3 cubic feet Duet Steam with Precision Dispense Ultra.

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