GE appliances can be repaired by both GE itself and by Sears Home Services. In the case of Sears Home Services, its website states that it is able to repair almost any brand of appliance, no matter where a customer purchased it.
The official GE website includes the option to schedule repairs online, though prices vary depending on where the specific customer is located. To get an estimate of what it might cost to repair a certain appliance, the GE website offers an estimator tool that asks the customer where she is located and what kind of service she needs. If possible, an estimate is provided. The GE website also allows customers to edit or change existing appointments online.
The Sears Home Services website provides similar tools,including an online scheduler. However, it also provides a window of time where the next repair technician is available. In some cases, a repair technician could be available on the same day, depending on a customer's location. Also offered on the Sears Home Services websites are solutions to common problems. This gives customers a chance to perform the repairs themselves or get a better idea of what parts or labor are involved with a specific repair.