Both Sears Home Services and Best Buy's Geek Squad offer Kenmore refrigerator repair services, as of 2015. Both companies allow customers to schedule refrigerator repair services through their websites.
To schedule a repair at the Sears Home Services website, a customer must enter a ZIP code, and then explain the problem before choosing the day and time of service. There is a fee for the repair person to come to a home for a diagnosis, but if the repair takes place through Sears Home Services, the repair cost covers this charge.
Customers can schedule appointments with the Geek Squad online by entering a ZIP code. There is a fee for a service provider to come into the home, unless the customer has the Geek Squad Protection Plan to cover the refrigerator. In that case, this fee does not apply. In some cases, when the service provider arrives, the repair takes place on the spot. In other cases, however, the scheduling of a repair appointment is necessary, and there may be an additional charge.
In addition to appliances, Sears Home Services repairs fitness equipment, electronics, heating and cooling equipment, and lawn and garden equipment. Geek Squad also repairs computers and other electronics, as well as car stereos and GPS systems.