Some negative comments on the American and Canadian Lowe's websites for Vikrell products highlight that there are some minor design issues and that assembly and installation can be complicated. Several reviews mention that their Vikrell shower base cracked easily, in some cases a few days after installation.
As of 2016, many negative reviews from Vikrell customers complain that the material used for shower bases is prone to cracking. In some cases, customers say they bought a product that was probably already cracked. Durability seems to be a common concern among negative reviewers. Installation and assembly of the shower base can be awkward due to the shape of some of the shower base parts, which is also a common complaint.