The majority of reviewers on Consumer Affairs complain that the most common problem of Panasonic microwaves manufactured from 2010 to 2015 is that the door doesn't close properly. Many report that the microwave doesn't work unless the door is slammed shut multiple times.
Some reviewers of Consumer Affairs indicate that after opening the door of a microwave made between 2010 and 2015, it continues to run. One reviewer reports that after her mother cooked a cup of tea, she burned her finger while reaching for the cup. Other reviewers complain that the microwave starts on its own.
Panasonic microwave ovens purchased between 2010 and 2015 by Consumer Affairs reviewers commonly stop heating after one to two years. Reports of smoke coming from the microwave after a few years of use are less frequent but still fairly common. Complaints of the turntable continuing to turn after the door is open are less common but still an annoyance to reviewers. Some reviewers report fires occasionally start in the microwave or in a hole that develops in the back of the device. Many reviewers complain that Panasonic's customer service is poor, especially when microwave owners call them about serious conditions such as a fire or the device continuing to run after opening the door.